Terms of Service

1. Acceptance of Terms

By accessing or using Echo, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Eligibility

You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use Echo. If you are under the age of majority, you must have permission from a parent or legal guardian.

3. Description of Service

Echo provides guided reflection and AI-assisted emotional support content. Echo is not a medical provider, therapist, or emergency service.

4. Not Medical Advice

Content provided by Echo is for informational and self-reflection purposes only and is not a substitute for professional mental health, medical, legal, or other professional advice. If you are in crisis or believe you may harm yourself or others, contact local emergency services immediately.

5. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for activities that occur under your account. You agree to provide accurate information and to update it as needed.

6. Acceptable Use

You agree not to misuse Echo. This includes, without limitation:

• Violating laws or regulations.
• Attempting unauthorized access to systems or data.
• Interfering with service performance or security.
• Using Echo to distribute harmful, abusive, or unlawful content.

7. AI Use and Identity Handling

Echo may use AI technologies to generate parts of the user experience. We do not share your identity with AI providers for routine AI processing, and we aim to avoid sending direct identifying account details in AI prompts.

8. Intellectual Property

Echo and its content, branding, and software are owned by or licensed to Echo and are protected by applicable intellectual property laws. You may not copy, modify, distribute, reverse engineer, or exploit the service except as permitted by law.

9. Termination

We may suspend or terminate access if these terms are violated or if required for safety, legal compliance, or operational reasons.

10. Disclaimers

Echo is provided on an "as is" and "as available" basis, to the extent permitted by law, without warranties of any kind.

11. Limitation of Liability

To the fullest extent permitted by law, Echo and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill arising from your use of the service.

12. Changes to Terms

We may update these Terms from time to time. Continued use of Echo after an update means you accept the revised terms.

13. Governing Law

These Terms are governed by applicable laws of your operating jurisdiction, without regard to conflict of law principles.

14. Contact

Questions about these Terms can be sent via DM on Instagram at @aiecho.live.